Simple, transparent pricing
The right level of support for your business
Whether you need us occasionally or want us fully in your corner, there’s a plan that fits. No surprise invoices, no confusing contracts.
How to choose
Not sure which plan is right?
Choose ‘Basic‘ if…
You have occasional IT issues and don’t need ongoing support. You’re a small team comfortable handling day-to-day tech yourselves, and just need an expert on call when things go sideways.
Choose ‘Co-Managed’ if…
You have an internal IT person or small team that needs backup. You want proactive monitoring and security without handing over full control. Great for 10–50 person teams.
Choose ‘Done For You‘ if…
You want IT completely off your plate. No internal IT staff, or you’re ready to fully outsource. We handle everything — strategy, security, support, and day-to-day management.
Our plans
Pick your level of support
Tier 1
Basic
Break-fix support when you need it. We show up, we fix it, you get back to work.
$95/hr
Billed in 10-hour blocks ($950 per block)
- On-demand remote & on-site support
- Hardware & software troubleshooting
- No monthly commitment
- Hours never expire
- Response within 4 business hours
Most popular
Tier 2
Co-Managed
You have an IT person. We’re their secret weapon — filling the gaps and keeping you ahead.
$65/user/mo
Minimum 5 users · Billed monthly
- 24/7 monitoring & alerting
- Patch management & updates
- Endpoint security (EDR)
- Helpdesk escalation support
- Monthly strategy calls
- Microsoft 365 management
- Priority response SLA
Tier 3
Done For You
We take the reins completely. Your data is protected, your team is supported, your business keeps running.
Custom
Tailored to your team size & needs
- Everything in Co-Managed, plus:
- Fully managed Helpdesk
- Cybersecurity stack & compliance
- Backup & disaster recovery
- Device procurement & management
- Virtual CIO & IT roadmap
- Unlimited support hours
- Dedicated account manager
All plans include a free on-boarding assessment. Prices exclude applicable taxes.
Pricing FAQ
Common questions about our plans
Can I switch plans later?
Absolutely. We review your plan quarterly and make it easy to move up as your business grows. There’s no penalty for upgrading.
What counts as a ‘user’ for Co-Managed pricing?
A user is any person in your organization who uses a computer or device we manage. This includes full-time, part-time, and remote employees.
Do Basic support blocks expire?
No — your pre-paid hours never expire. Use them at whatever pace works for your business.
Is there a contract for Co-Managed?
We offer month-to-month agreements. We believe in earning your business every single month, not locking you in.
What’s included in the free onboarding assessment?
We do a full review of your current IT environment — devices, software, security posture, and any existing pain points — so we can hit the ground running and make sure the plan fits your actual needs.
Still not sure? Let’s just talk.
A quick 30-minute call is all it takes to figure out the right fit. No pressure, no sales pitch — just an honest conversation about what your business needs.